Policies
At OBUYET, your satisfaction is our priority. We want your shopping experience in the UAE to be as seamless as possible. If you aren’t 100% happy with your purchase, we’re here to help.
We offer a 30-day return window from the date you receive your item. To ensure a smooth process, please make sure your items are:
We’ve made returns simple. Follow these steps:
Note: To ensure your refund is processed, please do not send items back without first initiating a request through our team.
Your rights are protected under UAE Consumer Law. Please inspect your order upon arrival. If an item is defective, damaged, or incorrect, contact us immediately.
To maintain health and safety standards in the UAE, we cannot accept returns on:
The quickest way to get a new size or color is to return the original item for a refund. Once the return is processed, you can place a new order whenever you're ready!
Once we receive and inspect your return, we’ll notify you of the status.
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